Your tasks:

At the reception:

* Receive, advise and say goodbye to guests
* Learn how to plan room occupancy (accept reservations and cancelations)
* Handle complaints (grievances)
* Advise and look after guests in a foreign language
* Prepare menus for the day, food and drinks

In the restaurant:

* Learning how to serve food and drinks
* Learning eye-hand coordination such as serving and pouring drinks
* Learning contact skills such as advising and looking after guests in the company of a station waiter
* Ability to work together: working with other restaurant professionals and kitchen staff
* Learning design skills such as decorating tables and rooms
* Memory skills: knowledge of the menu, taking orders in the presence of a station waiter